If only part of your order has arrived, it is likely that you have ordered items with different lead times (e.g. accessories will be delivered faster than a bridal gown) or your items are made in different teams. We never forget part of your order, we simply just want you to receive the item as soon as it is ready. If you would still like to check, get in touch with us via our chat function to check in.
For example, if you order five mix and match bridesmaids, it is very normal for three of your gowns to arrive if they are made in the same team. Your final two will be on the way to you as soon as we have finished production!