We are an online boutique so all orders are processed online. Once you have placed your order we get started on making your dress in the style, colour and size you’ve ordered it in. If it is in stock it will arrive within 3-5 weeks. If it is made to order it can take several months to arrive. The lead time for each individual item is displayed on the product page. Your order will then be carefully packaged to be delivered to your doorstep. We do not provide an alteration service, however we can give you a list of recommended tailors to assist you.